This hotel suits me perfectly with its free Wi-Fi, 24-hour reception, and fitness centre. I recall the helpful staff printing tickets for me during my first stay. I highly recommend it and will be back for Christmas!

A hospitality hiccup

The proximity to Duke Hospital was convenient, making our journey smoother during a stressful time. Check-in was welcoming, and service was prompt.

It was just a top selection for a two-day stay in Durham with excellent value for money. The place smelled horrible, like mold and curry, which made it uncomfortable at times. Do yourself a favor and check the room thoroughly before settling in.

The staff were friendly and welcoming, which made my

stay more enjoyable. However, the cleanliness of the room left much to be desired, with visible dust and a sticky remote. I appreciated the good breakfast options, but maintenance issues detracted from the experience.

The free Wi-Fi was awesome for staying connected! Room was decent, but could use some updates. Breakfast had good options, but the area felt iffy with some questionable characters around. 😬

The room was clean and well-maintained, featuring modern decor and comfortable furnishings. The refrigerator and microwave were handy, and the Wi-Fi was fast and reliable. Breakfast included a solid selection, with nice options like fresh fruit and pastries. The front desk staff were attentive and responsive to my needs, ensuring a pleasant stay.

Some maintenance issues were noted.

While the decor in the rooms is modern and attractive, with nice amenities like a microwave and refrigerator, the overall cleanliness leaves much to be desired. The half roll of toilet paper with unsightly smudges was quite off-putting, and the persistent smell of smoke in the room was alarming, despite the no smoking signs. Although the breakfast options included good coffee and yogurt, the lack of a staff attendant to replenish the waffle batter meant my family had to eat elsewhere.

I had a great stay with a clean room and hot showers! However, the hallway's strong weed smell was quite unsettling. I'd consider returning.

Room was clean and nicely decorated. Wi-Fi was slow and staff could be friendlier.

The room was fresh and clean. Fast internet was a big plus. I enjoyed the good breakfast options. The lobby staff were polite and attentive. Great value for money! 👍

I appreciated the modern decor and functionality of my Double Room. The staff really cared for their guests, always checking in to ensure everything was going well. I did notice some cleanliness issues, but the warm hospitality more than compensated overall.

For a pleasant surprise, request a room on the third floor where you can enjoy better privacy and a quieter stay, away from exterior doors.